Marie Kondo, a Japanese organizational consultant, helps people declutter their homes in order to live happier, better lives. She once said: Similarly, in security, operational teams are constantly bogged down by a “visible mess” that inhibits their ability to effectively secure their organization.
In today’s threat landscape, it’s no longer if an incident will happen, it’s when. Defending your organization and having a plan for what to do if an incident occurs is more critical than ever. And frankly, the benefits of having an incident response plan are quantifiable. Ponemon’s Cost of a Data Breach Report compared organizations boasting robust security Incident Response (IR) capabilities with those that do not.
Artificial Intelligence for ITOps (AIOps) can help accelerate incident response with all the incident context, impact assessment, triage data and collaboration & automation tools at one place.
Cyber threats are constantly evolving. All systems, people and processes around us are unceasingly dependant on technology. Even the most sophisticated cyber defense frameworks that seem virtually impenetrable can be breached by unauthorized intrusions. This escalates the need to formulate a steadfast incident response plan and conduct regular tests to assess its capabilities.
Cybersecurity breaches are at a record high and the trends indicate that the situation is nowhere close to dying out. The past year has seen a surge of attacks on global business giants narrating their experiences and spelling out that expensive resources and tools are not enough to defend an organization from security threats. (Bold, Italics) So, what is it that businesses need to do to ensure that their security system is immune to attacks?
To build an exceptional security posture, organizations cannot just implement a case management platform and let it rust. With the evolving threat landscape, security tools and systems need to be checked periodically to test their relevance and to bring the employees up to speed with its functionalities. When a disaster hits, people and processes should be ready to tackle the threat head-on. This makes planning and testing the plan a key element towards the right incident response strategy.
As Denmark’s largest power, utility and telecommunications company servicing 1.5 million customers, Norlys understands the need for fast response to security alerts. When the company first started, the Norlys security team built their own log analytics and incident response capabilities from the ground up. This homegrown approach presented challenges, including manual workflows, too many repetitive tasks and difficult-to-maintain processes.
According to the Accenture State of Cybersecurity 2020 report, the average cost of a cyber attack for ‘non-leaders’ stands at $380,000 per incident. The report classifies organizations into ‘leaders’ and ‘non-leaders.’ The ‘leaders’ are those who set the bar for innovation and achieve high-performing cyber resilience. Given the rate of cyber attacks today, a security breach can easily run a non-resilient business into a major loss.
Earlier this month, the Federal Energy Regulatory Commission (FERC) published a joint report entitled “Cyber Planning Response and Recovery Study” (CYPRES) in partnership with the North American Electric Reliability Corporation (NERC) and eight of its Regional Entities (REs) in order to review the methods for responding to a cybersecurity event.
