In an early January post by Mohamed Dabo of Cards International, the CEO of INETCO and the Director of Barclaycard Payment Solutions shared their views on key payment fraud and security issues that will dominate the payments landscape in 2020. Both alluded to the delicate balance between delivering an amazing customer experience, meeting compliance such as the Strong Customer Authentication (SCA) legislation, and trying to keep one step ahead of the fraudsters.

Email security refers to various cybersecurity measures to secure the access and content of an email account or service. Proper email security can protect sensitive information in email communications, prevent phishing attacks, spear phishing and email spoofing and protect against unauthorized access, loss or compromise of one or more email addresses.

Hackers and cyber criminals have evolved social engineering tactics to trick unsuspecting individuals into divulging private information or valuable credentials. One such evolving tactic is typosquatting, a form of social engineering attack that tries to lure users into visiting malicious websites with URLs that are common misspellings of legitimate sites.

Learn how INETCO helped banks, credit unions and payment service providers improve customer experience, detect fraud faster and optimize transaction performance in 2019.

The Greek philosopher Aristotle once said, “The whole is greater than the sum of its parts.” When it comes to guaranteeing that every payment transaction completes as expected, this statement could not be more accurate. For retail banks, independent ATM deployers (IADs) and payment processors, transactions are the lifeblood of their businesses.

Phishing scams remain one of the most widespread cybercrimes. A phishing scam can be as simple as getting someone to click on a link, attachment, or a picture of cute kittens. I recently received a spam email with the message: “Old friends post embarrassing pictures of Jason Nelson online; click here to see.” Seeing my name in the body or subject line of an email is alarming. That is why scammers word these emails this way.

The holiday season revolves largely around traditions like festive lights, Christmas trees, family dinners, holiday cards and Secret Santa gift exchanges. Even if you don't like all of these traditions, you will probably agree that none is as bad as one of the newest phenomena that characterizes this time of year: holiday cyber scams.

On November 21st, NCR issued a security alert for a new form of Transaction Reversal Fraud (TRF) occurring in the UK, typically between 10 PM and midnight on any given day. Contrary to previously reported TRF attacks in which cash is pried from the dispenser after a payment reversal is initiated due to the jamming of the card reader, this new method does not require any interaction with the card reader or the use of modified cards.

There are scary villains out there, and they don’t just come out on Halloween. Forget about tricks, and treat yourself to something worth reading…but be warned…this blog is not for the faint of heart… The authentication or the decline of a payment transaction is often the defining factor of end customer experience.

You can’t go a week without seeing a story about a data breach or ransomware hitting organizations. These breaches can be very costly, but they still continue to show up. Are the good guys not winning the cybersecurity war? Organizations invest millions of dollars in security products and services, but they keep getting breached.