The growth of the managed service provider (MSP) business and its ability to increase profits depends primarily on one aspect: efficiency. However, a recent study points out that improving operational efficiency is the biggest challenge MSPs face in obtaining consistent growth and profitability. To tackle this, 66% believe that automating as many procedures as possible is a key IT operations issue for enterprises in 2023. Improvements in automation have become a top priority for MSPs.

Managed service providers (MSPs) must be prepared to defend their customers against advanced threats and, to do so, they need to keep track of different data sources by deploying solutions that are designed to improve their customers’ security posture through effective detection and proactive responses to potential incidents.

Zero trust is not a new cybersecurity concept, yet it seems everywhere lately. In case you’re unfamiliar with zero trust, it is defined as an approach to security that assumes no implicit trust between users, devices, or networks as a baseline, and once a user has been verified as legitimate, authorized, and trustworthy, access is allowed. Zero trust has been so effective as a cybersecurity strategy that the U.S.

Microsoft 365 Secure Score is a comprehensive security analytics tool for a single tenant. It uses a score-based approach to provide actionable recommendations to enhance security. However, MSPs should be aware that the scoring process fails to fit the needs of scaling MSPs in terms of business exceptions, managing multiple clients, remediation and alerting, not to mention making an assessment which is independent of MS upselling.

The cybersecurity landscape is constantly evolving, and channel partners must stay ahead of the curve to successfully defend their customers and grow their businesses. The good news is, according to Canalys, the global cybersecurity market is expected to grow by 13% in 2023, providing channel partners with significant growth opportunities.

The constant evolution of technology has led to increasingly sophisticated and frequent cybersecurity threats. As a result, the need for skilled professionals who can effectively handle these threats has never been more pressing. Sadly, there is a shortage of such experts to meet the growing demand. The (ISC)² Cybersecurity Workforce Study revealed that the global cybersecurity workforce gap is 3.4 million people.

Learn how one of Tanium’s key managed service providers brings our enterprise-level IT security and ops platform to emerging-enterprise and SMB clients.

The managed service provider (MSP) industry continues to expand, and this trend is not likely to change any time soon. Even in the current economic situation, where recession is in sight, demand for MSPs remains strong, resulting in growth opportunities this year. This is backed by the fact that 58% of participants at WatchGuard's webinar Top 3 Growth Opportunities for MSPs in 2023 and Beyond believe that cybersecurity spending will be maintained going forwards.