Use NNT Change Tracker to correlate actual changes made with Change Requests in ServiceNow®
NNT ITSM Integration Module for ServiceNow® - By Integrating Change Tracker™ with ServiceNow® your Capability for Change Control is Transformed.
Approved changes are validated automatically, with a full audit trail of what actually changed provided and reconciled with your Change Requests. By leveraging Change Tracker Intelligent Change Control™, repeated or recurring change patterns can be modeled and re-used to segregate pre-approved changes from the unexpected and genuinely suspicious changes. This reduction of change noise revolutionizes breach detection, clearly exposing insider and zero-day malware activity.
Changes made during a prescribed planned change window get validated against the expected change profile - any exceptions, such as misconfigurations or additional no scoped changes are exposed for review and remediation where required. All Unplanned Changes are also recorded in full – Who made the change, with before and after exposure of changes clearly reported. These are prioritized as ServiceNow® incidents – changes will be automatically analyzed using continuously updated Threat Intelligence – NNT F.A.S.T. Cloud™.