In this new world of hybrid work where users, data, and applications are everywhere, there has been an increased reliance on web-based applications and for good reason. Web apps allow greater accessibility, flexibility, and scalability of resources for users requiring access from anywhere. While web applications are great, IT teams oftentimes encounter onboarding issues, specifically around discovering unidentified domains, and easily defining new policies for those discovered resources.

“Why is Exchange so slow? I’ve checked everything in the O365 administration portal. The MTAs, the DB and the service are green. It must be networking! Can you check the network? I am sending the ticket to you!” The company I worked at previously was an early customer of the Exchange O365. And the company ran on email. Every message, file, PowerPoint and design document was sent via email. If email was not working, the company ground to a halt.