Many, if not all, SOAR solutions in the market tout case management within their offerings. It’s a hard requirement for most analysts because it’s essential for their job. But those same analysts are burnt out and overwhelmed by high volumes of alerts, and they struggle to work through the near- endless backlog of tickets. When they look for alternatives, security teams are stuck between choosing good automation or good case management.

When you say, “SOAR is Dead,” you’ll get some attention, and that’s exactly what happened at RSAC 2023. But it wasn’t just a statement that created the buzz.

Security professionals have become all too familiar with the threat posed by phishing. Whether it’s a convincing looking email asking an employee to click a link to update their login credentials or a surprise text from the CEO asking them to send over gift card codes for a customer, phishing attacks have only continued to grow over the years. For 2023 alone, 33 million data records are expected to be compromised due to phishing attacks.

Security teams face unique challenges in today’s rapidly-changing landscape of phishing, malware, and other social engineering and cybersecurity threats. Collaboration across disparate teams and siloed tools adds additional layers of complexity to security teams’ day-to-day operations. When security teams use different systems for simulated phishing, security awareness training, incident response and remediation, it is difficult to track and optimize the full lifecycle of an incident.

Today, Torq transformed security automation forever with the debut of the world’s first enterprise-grade security hyperautomation platform. Why does that matter? I’ll let Gartner explain. It says “Hyperautomation is a business-driven, disciplined approach that organizations use to rapidly identify, vet, and automate as many business and IT processes as possible.” Simply put, it’s the future of security automation, and we’re delivering on its promise, today.

SOAR (Security Orchestration, Automation and Response) refers to the combination of three different technologies: security orchestration and automation, security incident response platforms (SIRP) and threat intelligence platforms (TIP). SOAR technologies allow organisations to collect and aggregate vast amounts of security data and alerts from a multitude of sources.