What is SIM Swapping?
SIM swapping is when a cybercriminal impersonates someone in order to convince a mobile carrier to activate a new SIM card. These bad actors use social engineering tactics, claiming “their phone” was supposedly lost, stolen or damaged, when in reality, it was never their phone to begin with. When a cybercriminal successfully SIM swaps, they can more easily steal someone’s identity because they can now receive their text messages and phone calls.